Residents please beware of suspicious contractors ... keep an eye on the strangers as we are seeing more and more crooks getting into CG. Be more vigilant and alert.
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Dear friends,
Nowadays we are encountering many security breached issues at Canal Gardens. One of such incidents occured yesterday (3rd Sept) at 98B at around 5.45pm. That was the time I was on my way back from work and about to enter CG. Exactly between 5.40pm (in) and 5.58pm (out), a white pickup van with 3 passengers (2 Indians & 1 Chinese guys) stopped at my house with the purpose of repairing aircond, though neither my wife nor me called any servicemen to repair/service our airconds.
At that time only my maid and my 3 year-old son was at home and luckily the porch gate was locked (this I always request from my maid even though we live in a gated & guarded community). The Chinese guy rang the bell non-stop prompting my maid to rush out and ask them for purpose of visit. He mentioned my name, saying "Tuan (Name Removed) suruh repair aircond" and they were in a rush to get in. My maid refused to let them in and asked for documents and they showed a letter with my house address written on that paper with a handphone number 019 334XXXX.
She then tried calling that number (using house phone) and appeared that the guy on the other end said it was wrong number. She went out again to inform those guys about this but they hurriedly left when my maid said she will clarify the matter with me. All this happened within a 10 minutes span time. Although the guard had recorded all the details (Registration No: BFU 9823) but it still worries me what were their intentions. It looks like the moment I came into CG, they left. I contacted Mr.Sugu the Manager for the guards and he promised me to "search" the details of the van based on the registration number.
Today I went to the guard house to look for Mr.Sugu to clarify on his "search" matter, and he said he has not got the reply from his source. During that time (within 5 minutes) I noticed one guard was letting in a visitor's car without getting down the proper details. That guard just accepted the verbal explanation from that visitor and let him in. Seeing this I fired the guard and Mr.Sugu. If these nonsense can happen within 5 minutes, imagine the number of strangers coming in and out of our residential area.
The security is lapsing severely to an extent it needs serious review. The same incident happened when my brother came to visit me. He told them that he came to fetch my kids for tuition and he was allowed in. This is utter nonsense, we are not paying RM120.00 to get this kind of slacken service.
I suggest that we sit down and discuss in detail on how to take measures to curb more serious incidents from happening.
Among other things are:
1. limits contractors time in CG to max 5pm on weekdays and 4pm on saturdays
2. House owner to be contacted first if there's any visitor (either personnel or lorries)
3. To escort any lorries that comes in to CG beyond the stipulated time
4. Back gate entrance to be locked at all times. Now it is not locked, only latched
5. To improve the back gate guarding system by any improved means.
Let's all work together to make our neighbourhood a truly secure place.
Concerned resident / Road B
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4 comments:
Can we improve the security measures to be similar to KK Hills? Pretty strict there.
I don't see why the guards cannot escort any visitors to the home they claim to visit. This also serve as a deterrent. The guards should remain until "ok" is given by the host. Most of us are at work during the day with young children at home. This is the purpose we bought the idea of a gated & guarded home.
To be more eco-friendly, I am sure Kota Permai GC will have some old golf buggies they won't be needing. Gamuda should show their sincerity in this matter if they are really serious about our interests as home buyers of Kota Kemuning.
To be more serious, the security must take photo of the contractors & their vehicles. No need group photo lah, just the main person or driver. This is another deterrent. The cctv will only record the vehicle. I don't think it is easy to capture the face due to reflection of the windshield.
Additionally, there is a landline in the guardhouse. The guard can always ring the home owner for verification of the visitor. How effortless can that be? The guards can have the right & power to refuse entry for the security of the residents. Just some ideas to thrash out. Some may be practical, some maybe not. But let's expand ideas.
Very sad to know that such things can happen in a gated/guarded community.
A solution need to be carried out ASAP. We should put some pressures on Hicom-Gamuda. RM120 monthly is not worth it at all.......
Yes, agreed, that's the reason why we bought the house in gated community. The same security problem also happen in lakeview too.
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