We Need More Feedback on Security Matters

We need more feedback from you especially on the security issues. This is one good example on how we all can contribute to help make Canal Gardens safer place for all of us. There are complaint / feedback forms available at the guard house. However, just to make sure that all of us are aware of the "incidents", do email us, just like what one of our concerned residents did here (please read the note below). Include the date/time as well so we can ask the security providers to "polish" their security team.

A big thank you to Jo Ong for the detailed feedback.

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Yesterday on 15 April, my lady friend came to visit me at 8.30pm. When she stopped at our Canal Garden guardhouse, she was conveniently let in by the guards on duty without having to surrender any identification cards or even having to say the house address she was visiting. All she said was that she was going to visit a friend inside Canal Gardens. The guard did not even give her a visitor pass. I guess the guard was being 'lenient' as she was a lady, and driving alone.I then decided to test the guard and see how relaxed our security guards are. At 9.30pm, my friend and I (both ladies) drove out of Canal Gardens using the visitor lane. All we had to do was to 'angkat tangan' and smile and we were let out of the exit. No questions asked. A while later, we drove back in, back again to the visitor lane and again, we just 'angkat tangan' and said we were dropping off a friend. The guard (different guards each time) never asked a question and just raised the bar to let us in.Now - I'm wondering - just how secure is our Canal Gardens? And how much use is our monthly maintenance bill is put to good use? It doesn't matter whether the visitors are ladies (may seem harmless) or not, security should check everyone and follow procedures before letting anyone in our Canal Gardens. This is seriously a slack in security. I hope someone can look into this, and highlight this to the security department.